Client Stories

A comprehensive solution for Asset Management including Change Management, Linear Assets, Data gathering and Maintenance Practices.

  Company Profile

  • Oversight for all forms of Transit for Toronto and Hamilton areas
  • Bus, Rail, Facilities, Linear Assets, Non revenue vehicles
  • Significant investment in growth of its assets

  Business Challenge

  • Coordination and Organization of all modes of travel in the greater Toronto and Hamilton areas
  • Desire for a comprehensive transformation of the Transit Agency
  • Almost no asset maturity in current practices

  Solutions

  • Infor EAM
  • Linear Assets - Rail
  • GIS and Mobile
  • Enterprise wide Asset Hierarchy
  • Middleware integrations to backend solutions
Supervisor: "Congrats a very successful day Go Live Day 1! I have just completed the review and "complete" assignment to each. No trouble at all. Thanks to everyone for the awesome work on this! We’ll keep you updated as we go."
Program Manager: "BUT, the biggest win of all here is that upper management is beginning to understand the power of the EAMS system."

  Company Profile

  • Transit provider based out of San Francisco, California
  • Bus, and Alternative services Express, Presto and other prograRailms

  Business Challenge

  • Standardization of Work and Asset Management practices across organization for every asset type
  • Support mobility of workforce to a hosted solution of Asset Management and Work Management

  Solutions

  • Infor EAM Enterprise Edition
  • Infor EAM Mobile
  • Infor EAM Web Services
  • Infor Advanced Reporting

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  Company Profile

  • Transit provider light rail
  • 2017 406 Million riders
  • Panning more than 1,800 square kilometres
  • Goal is world-class customer experience

  Business Challenge

  • Reduce Operational Budget
  • Reduce Capital Budget
  • Maximize Return on on Assets
  • Regulatory compliance

  Solutions

  • Perform a Technical Assessment
  • Target Operating Model
  • Deployment Strategy
Port of SF is all about managing assets along the 9 miles shore of San Francisco. For the last couple of decades, 21Tech has been very successful in providing business and IT solutions to the most critical issues related to integration of technical solutions and business processes.

  Company Profile

  • Oversight for Port Facilities in San Francisco, California
  • Commercial Real Estate and Maritime assets including piers, pilings, seawalls and reclaimed land.​

  Business Challenge

  • Complex and Unique Asset Hierarchy
  • Many manual processes to revitalize​ Conflicting Port Responsibilities during implementation – Oracle Cup, for example. ​
  • Predominately Reactive Maintenance Practices

  Solutions

  • Oracle EAM
  • Integrate to legacy Oracle Financials
  • Custom Reporting Portal​
  • Custom Time Entry