We can provide your jurisdiction with a complete turnkey solution for a 3-1-1 citizen information call center including:

21Tech was the prime vendor selected for the creation of the 3-1-1 center in San Francisco and partnered with Unisys, AT&T, and Patrick & Company to create a state of the art, world class 3-1-1 solution. This center is open 7x24x365 and fields government related calls from the citizens.

21Tech provides business analytic expertise for clients to effectively mine information and warehouse it for ease of access and availability.

Creating or upgrading a Business Intelligence (BI) system will speed analysis, enhance insight, and provide the right information to help arrive at the best decisions based on actionable data.

We can recommend, illustrate, and mentor the use of an effective toolset that will enable you to gather and manipulate your data into organized data sets for analysis and informative presentations.

21Tech understands the complications which arise when migrating from one database version, schema, or an entirely new platform.

Our expert staff can anticipate the difficulties inherent in disparate environments to facilitate a smooth transition without compromising data while keeping system interruptions to a minimum, delivering improvements that meet or exceed your expectations.

21Tech partners with Oracle to implement and upgrade Oracle Financial Applications, Oracle Database and other Oracle solutions, and can help you implement or upgrade yours.

21Tech recently completed a significant Oracle Financials and Oracle Database upgrade project for the Port of San Francisco. Our Public-Private partnership with the Port's team made this project a success.