Our staff can model, document, measure, standardize, analyze, and quantify your business processes and procedures, providing valuable intelligence for your operation. We can take this service a step further and provide you with options for redesigning the process, developing a change management strategy, and monitoring ongoing performance. These Business Process Services can be tailored to meet the specific needs of your situation, including training your staff to conduct these analyses independently.
Our detailed analysis can capture your current practices, diagnose them for improvement opportunities, model revised processes and procedures based on current best practices and deploy the revised practices across the organization.
21Tech also offers expert assessment consultation in reviewing the following areas to identify software specific weaknesses:
- Existing process documentation
- Current software project management practices
- Current training practices
- Independent reviews of Software Quality Assurance activities
- Software measurement, analysis, reporting and quality improvement efforts
- Software quantitative process control